From a new enquiry to a client record with the facts filled in.
- Step 01
Enquiry received
A business submits the enquiry form with its name, its company number if known, and the services it is asking about.
- Step 02
Company found
Search the Companies House register and match the company by number, or by name and registered postcode when no number is given.
- Step 03
Record completed
Add the registered office, incorporation date, SIC codes, officers and accounting reference date to the company in HubSpot.
- Step 04
Deadlines checked
Compare the next accounts and confirmation statement due dates with today and mark any that are close or overdue.
- Step 05
Adviser notified
Send the enquiry, the company summary and any deadline warnings to the person who will make the first call.
The result
Every first call starts with the company’s facts already in the CRM.
The lookup only reads public register data and never files anything. If more than one company could match, the record is left for a person to confirm rather than guessing.