11 workflows
WhatsApp Business automation examples
Customers tend to read WhatsApp, so we use WhatsApp Business for the updates that matter to them, such as a dispatched order or a free slot. Messages a business starts have to use templates Meta has approved and go only to people who have opted in, so we plan the wording and consent first. Replies can be answered from approved information, with a person taking over when a question needs one.
How each one works
Illustrative studio workflows · not client case studies · no live services connected
Often connected to WhatsApp Business
WhatsApp Business by area
Your idea doesn’t have to fit an example.
Tell us what you’d like WhatsApp Business to do, and what it should connect to. If it happens on a computer or phone, it’s a place to start.
Tell us your idea